WorkWave

About
Founded in 1984, WorkWave is a leading provider of software and related digital solutions to recurrent service verticals within field service management (FSM). WorkWave’s solutions empower companies in their target verticals to reach their full potential through scalable, cloud-based software solutions that support every stage of their business life cycle, including marketing, sales, service delivery, customer interaction and financial transactions.

Market trends and drivers
WorkWave operates within the FSM market that benefits from global thematic trends like digitization & automation, rising cloud adoption and sustainability. WorkWave’s solutions enable their customers to manage their resources and assets more efficiently, thereby growing their businesses in a sustainable way. Moreover, WorkWave has successfully been able to benefit from the shift towards integrated payments, offering end-customers a seamless combined software and payments experience.

Investment potential
In 2021, WorkWave was separated from IFS into a standalone EQT portfolio company, in order to unleash the full value creation potential of the business with standalone governance and focus. Since the separation WorkWave has accelerated its already rapid growth. WorkWave has made three transformation add-ons, gone from being the leader in one vertical to being it in all main asset light field service management verticals, and also successfully expanded its ecosystem around the software including payments and market places.